*Privacy Policy*
Effective Date: September 17, 2024
At Bon Voyage, LLC, we are committed to protecting the privacy and security of our guests, users, and visitors to our website. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our short-term rental services and website.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
*Personal Information*: When you book a stay or inquire about our services, we may collect personal details such as your name, email address, phone number, home address, and payment information.
*Booking Information*: This includes your check-in and check-out dates, payment method, and preferences for your stay.
*Communication*: Any communication with us via email, phone, or messaging services may be recorded for customer service and support.
*Technical Data*: We may collect information about your device, IP address, browser type, and browsing activity on our website to ensure security and improve user experience.
2. *How We Use Your Information*
We use your information for the following purposes:
*Booking and Reservation Processing*: To process your booking, confirm your stay, and manage payments.
*Customer Service*: To respond to inquiries, provide assistance, and improve our communication with you.
*Marketing and Promotions*: To send you information about special offers, promotions, and new properties, only with your consent.
*Compliance with Legal Obligations*: To comply with applicable laws, regulations, and contracts.
3. *How We Share Your Information*
We do not sell or share your personal information with third parties, except:
*Service Providers*: We may share information with trusted third-party providers (e.g., payment processors, cleaning services) to perform necessary business functions.
*Legal Compliance*: We may share information when required to comply with laws or protect the rights, safety, and property of our company and users.
*Property Hosts*: If you are renting a property that we manage on behalf of an owner, we may share relevant information with the property owner.
4. *Security of Your Information*
We prioritize the protection of your personal information and employ technical and organizational measures to ensure its security. However, no method of transmission over the Internet or electronic storage is 100% secure, so while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
5. *Cookies and Tracking Technologies*
We use cookies and similar tracking technologies to enhance your browsing experience and gather information about how our website is used. You can manage your cookie preferences through your browser settings.
6. *Your Rights*
You have the right to:
Access, correct, or delete the personal information we have about you.
Opt-out of receiving marketing communications at any time.
Request limitations on how we process your data.
To exercise any of these rights, please contact us at [[email protected]].
7. *Data Retention*
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it or to comply with legal requirements.
8. *Changes to This Privacy Policy*
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review this policy periodically for any changes.
9. *Contact Us*
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Bon Voyage, LLC
401 Ryland St Ste 200-A
Reno, Nevada 89502
email: [email protected]
phone: 805-3284851
Thank you for choosing Bon Voyage, LLC!